Privacy policy

Last updated: February 5, 2026

Call Of The Wild Booking Agency operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated booking and shopping experience (the "Services"). The Services may include the facilitation of third-party hunting and outdoor experiences, the delivery of digital tickets or confirmations by email, and, from time to time, the sale or fulfillment of branded merchandise, promotional items, gifts with purchase, or partner rewards. Call Of The Wild Booking Agency is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including payment card information, transaction details, form of payment, payment confirmation, and other payment-related details. Payment information is processed securely by our payment providers.
  • Account information including your username, password, preferences, and settings.
  • Transaction and booking information including the items, experiences, tickets, merchandise, or rewards you view, add to cart, purchase, cancel, or redeem, as well as past transactions.
  • Communications with us including information you provide when contacting customer support or communicating with us.
  • Device information including information about your device, browser, network connection, IP address, and other unique identifiers.
  • Usage information including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, place a booking or order, communicate with us, or otherwise provide personal information.
  • Automatically through the Services including through cookies, pixels, and similar technologies when you use or visit our website.
  • From service providers that support our operations, such as payment processors, email platforms, analytics providers, and fulfillment partners.
  • From partners or third parties involved in delivering booked experiences, merchandise, or rewards.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. This includes facilitating bookings with third-party outfitters or guides, delivering digital tickets or confirmations, processing payments, fulfilling merchandise or promotional items, managing accounts, remembering preferences, and improving the overall user experience.
  • Marketing and Advertising. To send promotional communications and display relevant advertising across our Services and third-party platforms, in accordance with applicable laws.
  • Security and Fraud Prevention. To protect accounts, process payments securely, detect fraudulent or unauthorized activity, and safeguard our Services.
  • Communicating with You. To respond to inquiries, provide customer support, send transactional communications, and maintain our relationship with you.
  • Legal and Compliance Purposes. To comply with applicable laws, regulations, legal processes, and to enforce our terms and policies.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, including:

  • With Shopify and service providers who support our business operations (such as payment processing, analytics, email delivery, cloud storage, merchandise fulfillment, and shipping).
  • With third-party outfitters, guides, experience providers, or partners when necessary to confirm, fulfill, or deliver a booked experience, ticket, reward, or merchandise item.
  • With marketing and advertising partners to provide promotional services, subject to your rights to opt out. You may opt out here.
  • With affiliates or within our corporate group.
  • In connection with business transactions, legal obligations, or to protect the rights, property, or safety of our business, users, or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information submitted through the Services may be transferred to and processed in countries outside your jurisdiction. Shopify may also use certain data to support enhanced features across its platform. Shopify is responsible for processing personal information used for these purposes. To learn more, visit the Shopify Consumer Privacy Policy or exercise rights via the Shopify Privacy Portal.

Third Party Websites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third parties. Please review their policies before providing information.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

Security and Retention of Your Information

We implement reasonable security measures, but no system is completely secure. Personal information is retained only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including access, correction, deletion, portability, and the right to opt out of targeted advertising. You may exercise these rights through the Services or by contacting us.

Complaints

If you have concerns about our privacy practices, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, or processed outside your country of residence, including in jurisdictions that may have different data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last updated" date.

Contact

If you have questions about this Privacy Policy or our privacy practices, please contact us at admin@callofthewildbookings.com or by mail at 8805 Resources Road, #106, Grande Prairie, AB, T8V 3A6, Canada.